FAQ - Frequently Asked Questions

We have written down the questions that are asked by many people every day in the hop that this might help you to find your answer. Further help is available in our user manuals. If you can´t find the answer you´re looking for, please do not hesitate to contact our friendly support staff! 

Where are your servers located?
All our webservers for shared hosting accounts are located in our high end datacenter in Dublin (for customers from Ireland and the UK) and Germany. We use multiple Tier 1 carriers for our backbone, BGP routing takes care that your data takes the fastest way to the visitors of your website. More than 600 peering points allow us to offer you fastest access to your website all over the world.
 
Which payment options do I have?
We offer payment by cheque or Paypal. Please send your payment with Paypal to our Paypal adress info@itsp.ie after you received the invoice.
 
What kind of content is allowed on your servers?
In gerneral, we believe that you know what´s legal and what´s not. You may host any content that does not violate the law in Ireland or Germany, nor in the country you reside.

If you have any other questions about our service do not hesitate to contact us!